Privacy Policy

This website is operated by Mullak Community Management in Qatar under the tagline “Towards Vibrant Communities”. Our office is at Laffan Tower, Office 2305, Westbay, Doha, Qatar - PO Box 92874. Privacy enquiries may be sent to enquiry@mullak.com.qa.

This policy applies to this website and to communications you choose to send us. It does not govern third-party websites or platforms, which maintain their own policies.

This policy explains how information is handled under applicable laws of the State of Qatar, including Law No. 13 of 2016 on Protecting Personal Data Privacy.

Where processing is necessary, it is carried out with consent when required, for a lawful purpose such as responding to an enquiry you initiated, or to meet contractual, regulatory, or legal obligations.

The website does not require accounts, maintain user profiles, use analytics, deploy advertising cookies, conduct behavioural tracking, or sell, rent, or trade personal data.

When you submit the contact or law-download form, the details you provide are sent to Mullak by email through Resend so we can respond to your enquiry or process your document request. The law form requires your name, phone, and email before the PDF is released. The website does not store form submissions in a database. Resend processes the message for delivery, and the receiving mailbox handles the email under its own retention settings.

If you contact us by email or telephone, we may receive your name, contact details, organisation, message content, and any documents or information you choose to provide.

Please do not send sensitive personal data or confidential information that is unnecessary for your enquiry. You must be authorised to provide information relating to another person.

Our hosting provider may automatically process limited technical data required to operate and secure the website, such as an IP address, browser type, requested page, request time, and error or security logs.

Mullak does not use this information to build marketing profiles or track visitors across other websites. Infrastructure providers may retain logs according to their own security requirements and terms.

Information you send may be used to answer enquiries, understand requirements, arrange a meeting or proposal, administer a professional relationship, protect our rights and systems, and meet legal or regulatory requirements.

We do not use contact details for direct marketing without consent or another appropriate legal basis. You may ask us to stop non-essential communications at any time.

The website uses essential local browser storage to remember acceptance of the cookie notice. This preference remains on your device and is not used to create a marketing profile.

The website currently uses no analytics or advertising cookies. If that changes, we will update this policy and the consent mechanism before activating non-essential technology.

Limited information may be processed by hosting, email, and technical-security providers only as needed to deliver their services. We may also disclose information where required by law, to protect rights or safety, or during a legitimate business reorganisation subject to appropriate safeguards.

We do not sell personal data or permit service providers to use it for their own independent marketing on our behalf.

Some hosting, email, or backup infrastructure may operate outside Qatar. Information may therefore be processed in another country according to the provider’s arrangements and available safeguards.

We take reasonable steps to select reputable providers while considering Qatar’s requirements concerning data protection and cross-border data flows.

We retain correspondence only as long as needed to answer a request, manage a business relationship, evidence transactions, meet legal and accounting duties, or establish and defend legal claims.

Retention periods vary with the nature of the communication. When there is no continuing lawful need, information is deleted, anonymised, or securely archived with restricted access.

We apply reasonable administrative, technical, and organisational measures proportionate to the information in our possession. No method of electronic transmission or storage can, however, be guaranteed completely secure.

If we become aware of a security incident involving information under our control, we will take appropriate action according to the incident and applicable legal duties.

Under Qatar law, your rights may include access to personal data, information about processing purposes, correction or erasure in applicable circumstances, withdrawal of consent, objection to certain processing, and notification concerning processing or inaccurate disclosure.

To exercise a right or ask a question, send a clear request to enquiry@mullak.com.qa. We may need to verify identity and may retain information where legally required. Requests will be reviewed under applicable procedures and time limits.

This website is intended for clients and professionals and is not designed to collect information from children. If you believe a child has sent information without appropriate permission, contact us so it can be reviewed.

The website may link to social networks or external websites. Mullak does not control their content or privacy practices; please review their policies before providing information.

We may revise this policy to reflect changes to the website, services, or legal requirements. The updated policy applies from the date shown on this page.

For privacy questions or complaints, contact enquiry@mullak.com.qa or call +974 44119654 or +974 77964789.